Privacy Policy

1. Introduction

TranscribeFast ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio transcription service.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

• Email address (when provided for payment processing)
• Payment information (processed securely by Stripe)
• Audio files and their metadata

2.2 Technical Information

• IP address and browser information
• Usage data and interaction with our service
• Device information

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To provide our transcription services
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws

4. How We Use Your Information

• Provide audio transcription services
• Process payments and manage transactions
• Improve our service quality
• Ensure security and prevent fraud
• Comply with legal obligations

5. Data Sharing and Third Parties

We may share your data with:

• Stripe: For payment processing (GDPR compliant)
• AWS: For file storage and transcription services (GDPR compliant)
• Legal authorities: When required by law

We do not sell, trade, or rent your personal information to third parties.

6. Data Retention

• Audio files: Deleted after 30 days
• Transcription results: Deleted after 30 days
• Payment data: Retained as required by law (typically 7 years)

7. Your Rights Under GDPR

You have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: privacy@transcribefast.com

8. Cookies and Local Storage

We use:

• Essential cookies: Required for service functionality
• Session data: Temporary data for file processing

You can control cookie settings through your browser preferences.

9. Data Security

We implement appropriate security measures including:

• End-to-end encryption for file transfers
• Secure HTTPS connections
• Regular security audits
• Access controls and authentication
• Data backup and recovery procedures

10. International Data Transfers

Your data may be processed in countries outside the EU (e.g., AWS servers). We ensure adequate protection through Standard Contractual Clauses and other appropriate safeguards as required by GDPR.

11. Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer at:
dpo@transcribefast.com

12. Complaints

You have the right to lodge a complaint with your local data protection authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information.